• Refund Policy

Your satisfaction is our number one guarantee, however, all sales are final for each product purchased. No returns or exchanges accepted, unless the product was damaged during the shipping process - verification required.

  • Damages

Please inspect your order upon receiving and contact us immediately if damaged, our goal is to correct the problem.

We welcome you to contact us for any return questions at info@Kazshmere.com.

  • Shipping

Please allow 3 to 5 business days for processing your order. All deliveries are standard shipping unless other shipping option is selected, cost of shipping will be added at checkout, ship notification will be sent.

We are not responsible for incomplete or wrong address, please verify this information is correct.

** Shipping may be affected due to COVID-19

** Whipped Soaps may loose some of its volume during shipping due to package handling by mail carrier services, this doesn’t affect the quality of our products. The integrity of our whipped soap products remain intact.